Privacy and security

with Promethean solutions

Our customers’ trust is foundational to who Promethean is as a company.
From protecting personal data and data privacy to ensuring customers have the ability to keep their own data safe when using our products, Promethean takes your privacy and the security of your personal information very seriously.

Data privacy and security is a top priority

Promethean maintains comprehensive privacy practices and employs multiple security measures to keep personal data safe. We intentionally minimize the user’s personal data collected through our products and services, and we do not sell any personal information to third parties.

Protecting student data and privacy

When it comes to students, personal data is only collected when a school, district, or teacher has contracted with us and authorized our collection or processing of student personal information, and in these cases, only limited student personal data is collected.

To abide by applicable privacy laws, Promethean often enters into student data privacy processing agreements with schools, school districts, or municipalities that limit use of student data and include Promethean’s commitment to implementing appropriate physical and technical measures to secure student personal data.

In addition, Promethean is a signatory to the Future of Privacy Forum’s and Software and Information Industry Association’s Student Privacy Pledge, a pledge that demonstrates Promethean’s commitment to safeguarding student privacy in Promethean’s collection, maintenance, and use of student personal information.

Data processing with industry best practices

Promethean follows privacy laws and regulations applicable around the world, and our solutions comply with regulatory standards, including, where applicable, the Children’s Online Privacy Protection Act (COPPA), the Federal Education Rights and Privacy Act (FERPA), and the General Data Protection Regulation (GDPR).
All user personal data processed by Promethean or transmitted between user devices to Promethean is encrypted using strong cryptographic methods to encrypt data in transit and at rest. In addition, Promethean has professionals dedicated to system security and the protection of information collected and processed.