1. TRACKING TECHNOLOGIES
The word ‘cookies’ in the context of Promethean’s websites refers to cookies, flash cookies and web beacons. They are all types of tracking technology.
What Are Cookies?
Cookies are small text files containing data that are downloaded to your computer when you visit one of our websites or see one of our adverts on the Internet.
Cookies and tracking technologies are used by the majority of websites. They help us to provide you with a smoother user experience, for example, by recognising computers that have visited our websites previously, remembering your preferences, identifying popular articles and arranging the content as appropriately as possible. Some cookies also help you to move around our websites, use their features and improve your user journey.
What Are Flash Cookies?
Flash cookies are cookies that are collected via Adobe Flash media player (software that helps you to watch online videos and listen to podcasts). Promethean does not currently use Flash cookies. To learn more about Flash cookies, we recommend that you visit http://www.adobe.com/.
What Are Web Beacons? Web beacons are very small transparent images that help website owners to track users’ activity on web pages. Web beacons can also send website owners information in cookies (for example, whether an email containing a web beacon has been opened). Promethean uses web beacons and cookies to help us understand how visitors interact with our websites and emails. They also enable us to improve your browsing experience and provide you with relevant content both on our websites in our emails.
2. HOW WE USE COOKIES
So that our pages can be displayed to you, when you visit one of Promethean’s websites, we place cookies on to your device. As you use our websites, more cookies are placed on to your device to make your experience as smooth as possible and help us to improve our offering.
3. HOW TO DELETE UNWANTED COOKIES
If you would like to opt out of receiving cookies from Promethean, you can:
- Set your browser to reject all cookies;
- Set your browser to only accept cookies from “trusted” sites; or
- Set your browser to only accept cookies from websites that you are currently on.
Note that if you do delete cookies we have placed on your device, your experience of our websites may be affected and some features, such as remembering your login details, will be lost.
If you would like to find out more about cookies and how to manage them, please visit http://www.aboutcookies.org or http://www.youronlinechoices.com
4. COOKIES USED BY PROMETHEAN
We have divided the cookies we use into four categories:
- Strictly Necessary
- Functionality
- Advertising or Tracking; and
- Performance
The followings lists enable you to recognise the cookies placed on your browser when you visit Promethean’s websites or see adverts for us elsewhere. Although we strive to list all cookies used by us or our technology partners, if you find a discrepancy or think that a cookie has been omitted, please contact privacy@prometheanworld.com
Strictly Necessary
‘Strictly necessary’ cookies are essential to help you to move you around our websites and use their features, such as accessing secure areas of the websites. Without these cookies, our websites will not work properly.
Functionality
‘Functionality’ cookies allow us to retain information about the choices you make (for example, Promethean Planet username) and provide personalisation. They can also be used to provide requested services, such as video streaming or forum posting.
Advertising or Tracking
Promethean accepts advertising from third parties on our websites. We advertise our own products and services on our websites and you may see adverts for us elsewhere on the Internet. So that we can present you with the information that you are most likely to be interested in, the cookies we use to show you adverts may be based on the content you visit the most on our websites. The cookies limit the number of times an advert is displayed to you and provide us with information such as where you saw the advert to help us analyse the impact of our advertising campaigns. We also include links to social networks and third party sites (for example, Facebook and YouTube), which may then use information about your visit to target advertising to you on their websites. You should check third party websites for information about the cookies they use.
Performance
‘Performance’ cookies are used to collect information about how you use our websites. These gather data, such as the pages you visit most frequently and the error messages you encounter. Promethean only uses performance cookies to analyse user journeys and improve how our websites work.
Promethean World (Strictly Necessary)
| NAME | PURPOSE | EXPIRY |
| cfregister | Displays a marketing message modal. | 1 year |
| JSESSIONID | JSESSIONID is a ID generated by Servlet container like Tomcat or Jetty and used for session management in J2EE web application for http protocol. | When you close your browser |
| CookiesAccepted | Cookie policy pop-up modal. | When you clear cookies |
Universal Google Analytics (Performance)
Promethean uses Universal Google Analytics for performance tracking purposes. The data enables Promethean to serve a better web experience to site visitors.
| NAME | PURPOSE | EXPIRY |
| _ga | This helps us count how many people visit the website by tracking if you’ve visited it before. | 2 years |
| _gat | This is used to manage the rate that page view requests are made. | 10 minutes |
ShareThis (Advertising or Tracking)
Promethean uses ShareThis functionality to enable visitors to easily share content across social media platforms.
| NAME | PURPOSE | EXPIRY |
| _stacxiomap | These ShareThis cookies can identify a visitor if they have separately signed up with ShareThis for a ShareThis account. This information may be used to display advertisements on sites that include the ShareThis sharing icon | 1 day |
| _stamap | See above | 2 days |
| _stdlaxmap | See above | 2 days |
| _stgmap | See above | 2 days |
| _uset | See above | 1 day |
| _stid | See above | 1 year |
| _unam | See above | When you close your browser |
Kissmetrics (Performance)
Promethean uses Kissmetrics for performance tracking purposes. The data enables Promethean to serve a better web experience to site visitors.
| NAME | PURPOSE | EXPIRY |
| km_ai, km_lv, km_ni, km_uq, km_vs, kvcd | Provides analytical information about how visitors use the site. | 5 years |
Twitter (Advertising or Tracking)
Promethean uses Twitter functionality to enable visitors to easily share content across social media platforms.
| NAME | PURPOSE | EXPIRY |
| tfw_exp metrics_token | These cookies are used by Twitter to provide embedded content that is displayed in the site. | When you close your browser |
YouTube (Advertising or Tracking)
Promethean uses YouTube functionality to enable visitors to easily share content across social media platforms.
| NAME | PURPOSE | EXPIRY |
| visitor_info1_live, YSC & PREF | These cookies are used by YouTube to provide embedded content that is displayed in the site. | TBC |
Facebook (Advertising or Tracking)
Promethean uses Facebook functionality to enable visitors to easily share content across social media platforms.
| NAME | PURPOSE | EXPIRY |
| sb, fr | Cookies needed for the Facebook social plugin. | 2 years |
Pardot (Functionality)
Promethean uses Pardot as its marketing automation provider. It enables Pardot uses to quickly and easily register for online events, such as webinars.
| NAME | PURPOSE | EXPIRY |
| pardot | This session cookie is only set if you are logged into the Pardot application as a user. | When you close your browser |
| Visitor_id | This is a unique identifier visitor cookie, used to recognise a user to the website. | 10 years |
| dtCookie | This is a unique identifier visitor cookie, used to recognise a user to the website. | When you close your browser |
SalesForce (Functionality)
Promethean uses Salesforce on Promethean World to distribute a partner locator chart on the How to Buy page.
| NAME | PURPOSE | EXPIRY |
| BrowserId | This is a unique identifier cookie that enables registered Salesforce users to remain signed in to a Salesforce application. | 2 months |
Wistia (Advertising or Tracking)
Promethean uses Wisteria functionality to enable visitors to view video content.
| NAME | PURPOSE | EXPIRY |
| _distillery | This tracks user behaviour when viewing videos. | 12 months |
Promethean Support – Cookies used explicitly on support.prometheanworld.com
| NAME | PURPOSE | EXPIRY |
| _dc_gtm_UA-67096108-1 | This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page. Where it is used it may be regarded as Strictly Necessary as without it, other scripts may not function correctly. The end of the name is a unique number which is also an identifier for an associated Google Analytics account. | a minute |
| menuId | Undefined | When you close your browser |
| opvc | Undefinied | When you close your browser |
| cookiebar en-us | Consent for cookie compliance | When you clear cookies |
| sessionRoadblock en-us | Marketing modal message | When you clear cookies |
| ShortExpiryRoadblock en-us | Marketing modal message | 7 Days |
| visitsitecookie | Undefined | When you clear cookies |
| Liveagent_vc | Salesforce Live Agent Chat functionality | Persistent |
| Liveagent_sid | Salesforce Live Agent Chat functionality | Session |
| Liveagent_ptid | Salesforce Live Agent Chat functionality | Persistent |
| Liveagent_oref | Salesforce Live Agent Chat functionality | Persistent |
5. PROMETHEAN’S MAIN TECHNOLOGY PARTNERS
Promethean works with the following companies to maintain and improve our websites. We ensure that any of our technology partners that collect personal data complies with strict data protection standards. If you have any more questions regarding this, please contact webmaster@prometheanworld.com.
AddThis | Privacy Policy
AddThis provides the social networking widget found on some pages of Promethean’s websites. This widget gives you the tools to share our content through a variety of means, such as printing, emailing, bookmarking or posting to social media sites.
Google & Google Analytics | Privacy Policy
Promethean uses Google Analytics to provide insights into customer behaviour, including how they navigate to and through our websites, the time they spend on our pages and how often they return.
Kissmetrics | Privacy Policy
Promethean uses Kissmetrics to provide insights into customer behaviour, including how they navigate to and through our websites, the time they spend on our pages and how often they return.
©2018 Promethean Limited. All rights reserved.