Your privacy rights

student and teacher using an interactive display

Under applicable privacy laws, you have certain rights.  When it comes to your personal information and our collection and use of your personal information, we want you to know the following:

We will not sell any of your personal information to third parties (except for any sale where either our company or substantially all of the assets of our company are being sold to a third party).

If you are customer or user of our products or services, we collect the following categories of personal information when you use our products and services: 

Identifiers; Commercial Information; Internet or other electronic network activity information; Education information; Customer records information.

If you are a job applicant or employee, we collect the above categories of personal information.  In addition, we may also collect the following categories of personal information:

Characteristics of protected classifications; Biometric information; Geolocation data; Audio, electronic, visual, thermal, olfactory, or similar information; and Professional or employment-related information.

For example, we may collect the following information:

  • Identifiers including, for example, your name, user-name, email address, and role or position (teacher, student or school administrator);
  • Any content or contributions you post in a public space on any Promethean Service to include but not be limited to comments, videos and photos that you might submit;
  • If you contact us through a social media site, we may collect your social media identifier;
  • Any information you provide in communications with us to include but not be limited to information you provide to us via our customer support center, email communications, or other forms of direct communication; and
  • Other information such as IP address, MAC address and usage data that we collect from you or the device that you use to interact with any Promethean Service.

We only disclose personal information for business purposes and to third parties that have agreed to use the personal information disclosed only to support Promethean’s business purposes for collecting the information. 

If you are a customer or user of our products and services, we may disclose the following categories of personal information that we have collected from you to third parties for business purposes: 

Identifiers; Commercial Information; Internet or other electronic network activity information; Education information; Customer records information.

If you are a job applicant or employee, we may disclose the categories of information listed above to third parties for business purposes.  In addition, we may disclose the following additional categories of personal information to third parties for business purposes:

Characteristics of protected classifications; Biometric information; Geolocation data; Audio, electronic, visual, thermal, olfactory, or similar information; and Professional or employment-related information.

How you can access or delete your Personal Information

  • You may request a copy of the following:  (1) the categories of Personal Information we have collected about you; (2) the categories of sources from which the Personal Information is collected; (3) the business or commercial purpose for collecting the Personal Information; (4) the categories of third parties with whom we share Personal Information; and (5) the specific pieces of Personal Information we have collected about you.
  • You may request that we delete your personal information.  Note that deletion requests are subject to certain limitations, for example, we may retain Personal Information as permitted by law, such as for tax or other record keeping purposes, to maintain an active account, and to process transactions and facilitate customer requests.
  • You have the right to opt-out of Promethean’s sale of your personal information.

You have the right not to be discriminated against in service or price if you exercise your privacy rights.

If you have an account with any of our Services, you may make certain changes to your account directly through your account profile page. Please note that changes you make on your account profile page through one of our Services may not be reflected in other Services that we provide to you.

To exercise any Privacy Right, to submit any verified request that we not sell your personal information, or to request that your information be deleted, please contact us by email at [email protected].  Alternatively, you can contact us by telephone at (888) 652-2848 or you may write to us at the following address:

Promethean
Attention Data Privacy Officer
4550 North Point Parkway
Suite 370
Alpharetta, Georgia 30022

We will work to complete requests as soon as reasonably practicable and consistent with any applicable laws.