The following documents will guide you through the steps to determine what version of Activsoftware you have on your computer.
FAQ's
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How do I register my Activotes? (321 Kb)
The following document will take you through the appropriate steps to effectively register your Activotes for use. -
How do I register my Activslate? (366 Kb)
The following document will take you through the appropriate steps to effectively register your Activslate for use. -
The following document will show you the three different Activpens in use today and guide you through determining which model you have. -
The following document will provide you with the specifications and dimensions of these products. -
The following document will give you detailed instructions on how to put the Activstand together. -
Option A V3 download PDF (274 Kb)
The following document is designed to assist you in installing Activstudio Version 3.0 (PC). The document is intended for those who have previously installed version 2.5.2 of the Activstudio Resource Library, and therefore, do NOT need to download and install new resources that are included with Activstudio 3.0. -
Option B V3 download Help PDF (112 Kb)
The following document is designed to assist you in installing Activstudio Version 3.0 (PC). The document is intended for those who have NOT previously installed version 2.5.2 of the Activstudio Resource Library, and therefore, need to download and install new resources that are included with Activstudio 3.0. -
Updating Activboard 75 Firmware (190 Kb)
The following document will take you step by step through the process of upgrading your Activboard firmware (electronics). -
Updating Activboard 78 Firmware (198 Kb)
The following document will take you step by step through the process of upgrading your Activboard firmware (electronics).
Technical Support
We don't want you to lose one minute of instructional time.
Technical support is available for all Activclassroom customers in need of immediate assistance.
With friendly and knowledgable support staff, we're ready and available to address your concerns.
Call toll free, 1-888-65-ACTIV or 1-888-652-2848 to speak with a Promethean Support Professional or contact us via e-mail.