Cookies
The cookie settings on this website are set to ‘allow all cookies’ to give you the best experience. If you continue without changing these settings, you consent to this. Read our cookie policy.
Why Promethean?

At Promethean, we understand that every school is unique and faces different challenges. One size doesn't fit all. As a global leader of interactive technology in education, Promethean develops technology that transforms learning, helps make life easier in the classroom and improves student performance.  Learn More

Technical Support Numbers

Please note: if your inquiry is about a registered product, please see your warranty documentation for our prioritized ActivCare support phone numbers.

NORTH, CENTRAL AND SOUTH AMERICA

In-Country Calls

Location

Phone Number

Hours

United States(678) 393-106108:30 - 17:30 EST
US Spanish(678) 393-106308:30 - 17:30 EST
Canada+1 (678) 393 106108:00 - 17:30 EST


Direct Dial International - By Language

Location

Phone Number

Hours

US English+1 (678) 393 106108:30 - 17:30 EST
US Spanish+1 (678) 393 106308:30 - 17:30 EST

EUROPE, MIDDLE EAST AND AFRICA

In-Country Calls

Location

Phone Number

Hours

France08 26 46 09 1308:30 - 17:30 CET
Germany0180 616 016008:30 - 17:30 CET
Ireland (Republic of)0818 444 24008.30 - 17.30 GMT
Italy199 201 84108.30 - 17.30 CET
Netherlands0900 480 080008.30 - 17.30 GMT
Portugal707 500 17209:00 - 17:00 GMT
Spain902 599 32808:30 - 17:30 CET
United Kingdom0844 249 207708:30 - 17:30 GMT


Direct Dial International - By Language

Location

Phone Number

Hours

English+44 1254 50800408:30 - 17:30 GMT
French+44 1254 50800208:30 - 17:30 CET
German+44 1254 50801408:30 - 17:30 CET
Italian+44 1254 50800608:30 - 17:30 CET
Portuguese+44 1254 50801009:00 - 17:00 GMT
Spanish+44 1254 50801208:30 - 17:30 CET


ASIA PACIFIC

In-Country Calls

Location

Phone Number

Hours

Australia+61 7 3329 661021:30 – 09:30 GMT
China (North)+44 1254 50801809:00 – 18:00 CST
China (South)+44 1254 50802009:00 – 18:00 CST
Hong Kong+44 1254 50802221:30 – 09:30 GMT
Japan+81 3 4520 944421:30 – 09:30 GMT
Malaysia+65 3158 171021:30 – 09:30 GMT
New Zealand+64 9 887 424921:30 – 09:30 GMT
Singapore+65 3158 171021:30 – 09:30 GMT
South Korea+44 1254 50803221:30 – 09:30 GMT
Taiwan+44 1254 50803421:30 – 09:30 GMT


Direct Dial International - By Language

Location

Phone Number

Hours

English+44 1254 50801621:30 – 09:30 GMT
Chinese (Mandarin)+44 1254 50802009:00 – 18:00 CST