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Why Promethean?

At Promethean, we understand that every school is unique and faces different challenges. One size doesn't fit all. As a global leader of interactive technology in education, Promethean develops technology that transforms learning, helps make life easier in the classroom and improves student performance. Learn More

Technical Support Numbers

Please note: if your inquiry is about a registered product, please see your warranty documentation for our prioritized ActivCare support phone numbers.

NORTH, CENTRAL AND SOUTH AMERICA

In-Country Calls

Location	Phone Number	Hours
United States	(678) 393-1061	08:30 - 17:30 EST
US Spanish	(678) 393-1063	08:30 - 17:30 EST
Brazil	+55 (21) 3958-0737	08:30 - 17:00 EST
Canada	+1 (877) 942-5277	08:00 - 17:30 EST

Direct Dial International - By Language

Location	Phone Number	Hours
US English	+1 (678) 393 1061	08:30 - 17:30 EST
US Spanish	+1 (678) 393 1063	08:30 - 17:30 EST
Brazilian Portuguese	+1 (678) 393 1065	09:00 - 17:00 BST

EUROPE, MIDDLE EAST AND AFRICA

In-Country Calls

Location	Phone Number	Hours
France	08 26 46 09 13	08:30 - 17:30 CET
Germany	0180 577 0995	08:30 - 17:30 CET
Ireland (Republic of)	0818 444 240	08.30 - 17.30 GMT
Italy	199 201 841	08.30 - 17.30 CET
Netherlands	0900 480 0800	08.30 - 17.30 CET
Portugal	707 500 172	09:00 - 17:00 GMT
Spain	902 599 328	08:30 - 17:30 CET
United Kingdom	0844 249 2077	08:30 - 17:30 GMT

Direct Dial International - By Language

Location	Phone Number	Hours
Dutch	+44 1254 508008	08:30 - 17:30 CET
English	+44 1254 508004	08:30 - 17:30 GMT
French	+44 1254 508002	08:30 - 17:30 CET
Flemish	+44 1254 508008	08:30 - 17:30 CET
German	+44 1254 508014	08:30 - 17:30 CET
Italian	+44 1254 508006	08:30 - 17:30 CET
Portuguese	+44 1254 508010	09:00 - 17:00 GMT
Spanish	+44 1254 508012	08:30 - 17:30 CET

ASIA PACIFIC

In-Country Calls

Location	Phone Number	Hours
Australia	+61 7 3329 6610	08:30 - 17.30 EDT
China (North)	+44 1254 508018	09:00 - 18:00 CST
China (South)	+44 1254 508020	09:00 - 18:00 CST
Hong Kong	+44 1254 508022	20:00 - 09:00 GMT
Japan	+81 3 4520 9444	20:00 - 09:00 GMT
Malaysia	+65 3158 1710	20:00 - 09:00 GMT
New Zealand	+64 9 887 4249	09:00 - 18:00 EDT
Singapore	+65 3158 1710	20:00 - 09:00 GMT
South Korea	+44 1254 508032	20:00 - 09:00 GMT
Taiwan	+44 1254 508034	20:00 - 09:00 GMT