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Promethean passionately believes in transforming learning environments through the use of innovative classroom technology that motivates learning and improves student achievement. Our technology solutions produce a seamless interaction between teachers, students and the connected classroom. Learn More

Technical Support Numbers

Please note: if your inquiry is about a registered product, please see your warranty documentation for our prioritized ActivCare support phone numbers.

NORTH, CENTRAL AND SOUTH AMERICA

In-Country Calls

Location

Phone Number

Hours

United States(678) 393-106108:30 - 17:30 EST
US Spanish(678) 393-106308:30 - 17:30 EST
Canada+1 (678) 393 106108:00 - 17:30 EST


Direct Dial International - By Language

Location

Phone Number

Hours

US English+1 (678) 393 106108:30 - 17:30 EST
US Spanish+1 (678) 393 106308:30 - 17:30 EST

EUROPE, MIDDLE EAST AND AFRICA

In-Country Calls

Location

Phone Number

Hours

France08 26 46 09 1308:30 - 17:30 CET
Germany0180 616 016008:30 - 17:30 CET
Ireland (Republic of)0818 444 24008.30 - 17.30 GMT
Italy199 201 84108.30 - 17.30 CET
Netherlands0900 480 080008.30 - 17.30 GMT
Portugal707 500 17209:00 - 17:00 GMT
Spain902 599 32808:30 - 17:30 CET
United Kingdom0844 249 207708:30 - 17:30 GMT


Direct Dial International - By Language

Location

Phone Number

Hours

English+44 1254 29850408:30 - 17:30 GMT
French+44 1254 29850208:30 - 17:30 CET
German+44 1254 29851408:30 - 17:30 CET
Italian+44 1254 29850608:30 - 17:30 CET
Portuguese+44 1254 29851009:00 - 17:00 GMT
Spanish+44 1254 29851208:30 - 17:30 CET


ASIA PACIFIC

In-Country Calls

Location

Phone Number

Hours

Australia+61 7 3329 661021:30 – 09:30 (GMT)
Malaysia+65 3158 171021:30 – 09:30 (GMT)
New Zealand+64 9 887 424921:30 – 09:30 (GMT)
Singapore+65 3158 171021:30 – 09:30 (GMT)
China (North)+44 1254 50801809:00 – 18:00 (CST)
China (South)+44 1254 50802009:00 – 18:00 (CST)

Direct Dial International - By Language

Location

Phone Number

Hours

English+44 1254 29851621:30 – 09:30 (GMT)
Chinese (Mandarin)+44 1254 29852009:00-18:00 (CST)