Standard Warranty

ActivBoard 300 System

The Promethean Standard Warranty is our basic warranty offer automatically provided for all non-registered Promethean products.

Basic Warranty Offer for Non-Registered Products

Promethean ActivCare Plus

ActivCare Plus

Promethean ActivCare Plus offers a wide range of purchasable warranty extensions and enhancements available for registered Promethean products.

Mix and Match ActivCare Plus Offerings to Meet Your Unique Needs

Promethean ActivCare

ActivBoard 300 System

Promethean ActivCare is our free premium warranty offering available for registered Promethean products.

Free Premium Warranty for Registered Products

Product Comparison Chart

  Standard Warranty
(Non-Registered Products)
ActivCare Warranty
(Registered Products)
ActivCare Plus Warranty
(Purchasable Warranty Enhancements - Registration Required)
Warranty Services**
Return for Repair Service CheckMark With term extension from Standard Warranty 5 Years Available
Advanced Replacement Service Not Available Not Available 5 Years Available
On-Site Support Not Available Not Available 5 Years Available
Support Services
Free E-mail and Online Knowledge Base Access CheckMark CheckMark CheckMark
Telephone Charged at a national call rate Free priority access* Free priority access*

Download PDF Matrix

Warranty-at-a-Glance Matrix

ActivCare Frequently Asked Questions

ActivCare Warranty Country List

Terms and Conditions

*Where geographically available

**Warranty coverage and available enhancements vary depending on product. Please refer to the Warranty at a Glance Matrix for specific product information and warranty service definitions.